Terms of service

The provider is INNOV4 AI S.A.C., a closed corporation organized in Peru, RUC 20616317769, with offices in Magdalena del Mar, Lima, Peru ("INNOV4" or "the provider"). The customer is the company that subscribes to the service ("you" or "the customer").

If you signed a separate services agreement with us, that agreement controls over these terms on everything it covers, and these terms fill in what it does not address. If there is no signed agreement, these terms are the entire agreement between the parties regarding the service.

Whoever accepts represents that they have authority to bind the company they represent.

Estimate Radar watches the estimates you send to carriers from the mailbox you connect, works out when the next follow-up is due against the Texas business-day calendar including federal holidays, and proposes an English email draft written in your own style. It also tracks recoverable depreciation on your jobs and, if you connect JobNimbus, logs the activity in your CRM.

The rule that does not move: the system never sends an email unless a person on your team approves it. There is no automatic mode, no after-hours exception, and it is not a configurable preference.

It does not guarantee that a carrier will respond, or respond sooner, or approve a supplement, or that you will collect any particular amount. We publish no recovery percentage because we do not have one, and an invented number is the first thing your own history disproves.

It is not legal advice, not insurance advice, and not public adjusting. We do not negotiate with the carrier on your behalf or on a homeowner’s behalf. The tool drafts follow-ups about YOUR estimate, which YOU send from YOUR mailbox at your own discretion.

This matters especially in Texas: state law prohibits a contractor from acting as a public insurance adjuster — or advertising that it will adjust the claim — for a property on which it is providing or may provide contracting services (Texas Insurance Code, Chapter 4102). You, not we, are responsible for keeping the content you approve and send within what your license and your state’s law allow.

It does not replace your CRM: it sits on top of the one you already use.

The artificial intelligence that classifies and drafts makes mistakes. The draft is a proposal, not a conclusion, which is why there is an approve button and a discard button.

The service is offered exclusively to businesses and professionals acting in the course of their trade. It is not offered to consumers, in Peru or in the United States, and it is not a consumer product.

You must be at least 18, have authority to bind your company, and use the service for your own operation.

You are responsible for the accuracy of the information you give us, for keeping login credentials secure, and for everything that happens under your organization’s accounts.

Each plan includes a set number of users and mailboxes. Sharing a single account among several people to avoid paying for the plan’s users is not permitted.

Tell us immediately if you suspect unauthorized access.

You connect your Gmail mailbox through Google OAuth, authorizing the gmail.readonly and gmail.send scopes. You connect JobNimbus, if you want to, with your own API key. Both connections are voluntary and both are revocable at any time: from the panel, or straight from your Google account, without telling us.

By connecting a mailbox you represent that it is a company mailbox, that you are entitled to authorize reading it, and that you will inform your own team that this correspondence is processed with this tool. Do not connect a third party’s personal mailbox.

For everything living inside that mailbox and your CRM — the email, the adjusters, the claims, the homeowners — you are the controller of that data and we act as processor, following your instructions and for the purpose of providing the service. How we do it is set out in the Privacy Notice, which forms part of these terms.

Revoking access stops reading and sending immediately. It does not by itself delete what is already stored: for that, ask us to delete it.

The AI provider account is yours. You create the API key, you pay Anthropic directly for consumption, and we apply no markup and do not sit in the middle of that payment.

The consequence is also yours: if there is no key, if you revoke it, or if your account with that provider runs out of credit, classification and drafting stop working. The rest of the product keeps running, but you will stop receiving drafts.

The terms you accepted with that provider govern what it does with what it receives. We are not responsible for that provider’s changes in price, model, or policy.

Starter, USD 99 per month. Pro, USD 199 per month. Full, USD 399 per month. All billed in U.S. dollars. The annual plan is billed for ten months: two months free versus paying monthly.

There is no setup fee and no minimum commitment. There is also no free trial, because onboarding is done by hand, and promising a trial that somebody has to activate would be promising something that breaks on a Tuesday at eleven at night. There is a guided demo instead.

There is no self-serve signup and no payment gateway on the website today. The form is an access request, not a purchase: submitting it buys nothing and charges nothing. Access is arranged manually after the demo, and billing is agreed in writing.

Some earlier customers hold terms, agreed in writing, that are no longer offered. Those terms are governed by their own agreement, and these terms supplement without modifying them.

Prices exclude any taxes, duties, or withholdings that may apply. Each party bears the taxes that fall on it under its own jurisdiction. We will provide the tax documentation you reasonably request to evidence our status as a non-U.S. provider.

The subscription renews for periods equal to the one you contracted — monthly or annual — unless you tell us to cancel before the current period ends.

You can cancel at any time by writing to hola@estimateradar.com. Cancellation takes effect at the end of the period already paid for: the service stays live until then and the next period is not billed.

There are no refunds for periods already started or for unused time, and none for months already invoiced under an annual plan. That is the trade-off for not requiring a commitment. If the service stopped working through our fault during a billed period, write to us: we review it case by case and can credit the affected time.

We may cancel the subscription on 30 days’ notice, refunding the pro-rated portion of any period already paid for and not delivered.

We may change prices. Any change is announced by email at least 30 calendar days in advance and applies only from the next renewal onward: never in the middle of a period you already paid for.

If you do not accept the new price, you can cancel before renewal at no penalty. Continuing to use the service after renewal means accepting the new price.

We take reasonable steps to keep the service available, but we do not commit to an uptime percentage or a maximum restoration time. There is no service level agreement, and we are not saying that as boilerplate: there genuinely is none.

The service depends on third parties — Google, Anthropic, Supabase, Vercel, JobNimbus — that can change their terms, their pricing, or their interfaces, or suspend access. If that degrades or interrupts a feature, we will tell you and look for a reasonable alternative, but we are not liable for the acts of those third parties.

We may modify or discontinue features. If we withdraw a feature that is material to the plan you bought, we will give reasonable advance notice and you may cancel at no penalty.

Support is provided by email, in English or Spanish, during business hours. The Full plan includes priority support and assisted onboarding.

The service is for managing the estimates of your own roofing or restoration operation.

Not permitted: using it to send unsolicited bulk communication; writing to people with whom you have no prior correspondence about a specific estimate; impersonating another person or company; connecting mailboxes you have no right to; attempting to reach another organization’s data; reselling access; or using the product for unlawful activity.

The email that goes out leaves your mailbox under your identity. Compliance with the rules that govern commercial email and communication with carriers and homeowners is yours. We supply the approve button; the finger that presses it is yours.

We may suspend access immediately for use that breaches this section, telling you and explaining why.

Yours is your data: your estimates, your email, your claims, your drafts, your adjusters, your writing style profile. We acquire no ownership of it. You grant us only the limited, revocable license needed to host, process, and display it while we provide the service.

Ours is the software: the code, the interface, the follow-up rules, the Estimate Radar and Radar de Estimados marks, and everything we develop. Subscribing gives you the right to use the service, not to copy it, decompile it, resell it, or build a derivative product from it.

We do not use your data or your correspondence to train models, to build data products, or to serve another customer. Your style profile is used only for your drafts.

If you send us ideas or suggestions about the product, we may implement them without owing you compensation, and without that giving us any right over your data.

Each party will treat the other’s non-public information accessed in connection with the service as confidential, use it only to perform this agreement, and protect it with reasonable care. The obligation survives for three years after the relationship ends, and indefinitely for anything that qualifies as a trade secret.

When the subscription ends, access to the panel closes and estimate monitoring stops.

Your full export in JSON and CSV is available at no cost and we deliver it within 15 calendar days of your request. Ask for it before the deletion clocks start running.

We delete your information from active systems within 30 calendar days of your written deletion request and, in any case, within 90 calendar days of the end of the subscription. The exceptions are the audit log, which we keep for two years as required by the Peruvian data protection regulation, and accounting and tax records for the statutory period.

Also revoke the application’s access from your Google account at https://myaccount.google.com/permissions. It is your key and you should be the one to take it back.

The service is provided "as is" and "as available." To the fullest extent permitted by applicable law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the service will be uninterrupted or error-free or that its classifications and drafts will be accurate in every case.

What we do warrant, and this is not boilerplate: the system does not send email without human approval, we do not sell your data, and we do not use it to train models.

To the fullest extent permitted by applicable law, neither party is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, lost business opportunity, or loss of data, even if advised of the possibility.

INNOV4’s total aggregate liability arising out of the service, on any basis and under any theory, will not exceed the amount actually paid by the customer in the twelve months preceding the event giving rise to the claim.

These limits do not apply to willful misconduct or gross negligence, or to anything applicable law does not allow to be limited.

In particular, we are not liable for the outcome of your claims with carriers, for what an adjuster decides, for the content you approve and send, or for business decisions you make based on what the panel shows you.

The customer will indemnify INNOV4 against third-party claims arising from: content the customer approves and sends through the service; connecting mailboxes or accounts it had no right to connect; breach of the rules governing commercial email, claims adjusting, or its contractor license; and use of the service in breach of section 12.

Neither party is liable for failure to perform caused by events beyond its reasonable control: natural disasters, armed conflict, widespread power or telecommunications outages, large-scale cyberattacks, or the suspension or shutdown of third-party services the product depends on.

These terms are governed by the laws of the Republic of Peru, without regard to its conflict-of-laws rules, and expressly excluding the United Nations Convention on Contracts for the International Sale of Goods.

Before starting any action, the parties will attempt in good faith to resolve the dispute directly for 30 calendar days from written notice of it.

After that period, the parties submit to the exclusive jurisdiction of the courts of the Judicial District of Lima, Peru, waiving any other venue. As the sole exception, INNOV4 may bring an action to collect past-due amounts in the courts where the customer is domiciled.

To the extent permitted by law, both parties waive trial by jury and waive bringing claims on a class or collective basis.

None of the above limits the powers of United States federal or state authorities, or prevents the customer from approaching them where the law allows.

You may not assign this agreement without our written consent. We may assign it to an affiliate or in connection with a reorganization, merger, or sale of the business, on prior notice to you.

If a clause is held invalid or unenforceable, it will be replaced by the closest valid expression of its purpose and the rest remains in force.

Our not enforcing something on one occasion does not waive our right to enforce it later.

Notices are given by email: to you, at the address on file in your account; to us, at hola@estimateradar.com.

These terms are published in English and Spanish with the same substance. In the event of a discrepancy between the two, the English version prevails, since English is the language in which we contract with our customers. If a Peruvian court requires the Spanish text, we will supply the corresponding translation.

We may update these terms. Material changes are published on this page with their version and date, and emailed to active customers at least 30 calendar days in advance.

If you do not accept a material change, you can cancel before it takes effect. Continuing to use the service after that date means accepting it.

INNOV4 AI S.A.C. · RUC 20616317769 · Magdalena del Mar, Lima, Peru · hola@estimateradar.com

Write to us to subscribe, cancel, request your export, report a problem, or ask anything about these terms.